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Once you have familiarized yourself with Host
Agencies, their various business models, our check lists etc, you
should have narrowed your choices to 3 or 4 Host Agencies. You now
should call or email each of your choices and ask the same questions
of each that are specific to your needs.
Here are a few generic questions that may help you in your decision.
It is important, that whether it's a phone call or email, you note
the time the Host takes to respond and how courteous and helpful
their response is to you. Most often this is an indicator of how
that Host Agency will work with you.
Questions to ask:
1) Would you forward to me at least three email/telephone contacts
of your affiliated agents? You would then contact those agents and
ask the same questions and hope they match.
2) How often do you payout commissions to your agents? One a month
is good, twice is better.
3) Do you have any unresolved issues concerning your business
licenses, IATA or CLIA? Most likely they will answer "no" but you
need to ask the question.
4) Which States do you have a Sellers of Travel license? Minimum
would be Florida and California.
5) Please provide me with an overview of your training programs,
whether they are live or online. This is just a preference question
for you. Either works.
6) How do you track my commissions? Do they require you to fill out
a commission request or can you enter the info online into the
company intranet?
7) Do you also sell travel to the consumer? If so ask how they keep
separate their Host operation from their retail operation. This is a
problem for smaller agencies that don't separate the operations.
8) Ask to review their Independent Contractor's Agreement. Most
Host Agencies have them on their websites.
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